My keys didn't work. What now? December 08, 2023 13:53 Updated We offer a 100% satisfaction guarantee! We encourage you to reach out to us at www.key.me/contact. Related articles Can you copy "Do Not Duplicate" keys? Why can't you copy my key? I had a bad experience with a KeyMe locksmith. What can I do? What types of keys are available to cut at the KeyMe kiosk? Why haven't my keys arrived?