FAQ

Customer Service

• Why haven't my keys arrived?
• My keys didn't work. What now?
• Why can't you copy my key?
• How do I save my key, and prevent future lockouts?
• I had a bad experience with a KeyMe locksmith. What can I do?

Locksmith Services

• What kind of locksmith services does KeyMe provide?
• How does locksmith booking work?
• Do I need proof that I own or rent my home or vehicle for a lockout?
• Can KeyMe install a lock that I've already purchased?

KeyMe Kiosks

• What types of keys are available to cut at the KeyMe kiosk?
• Can I cut design keys at the KeyMe kiosk?
• Is KeyMe able to copy specialty or high-security keys?
• Does the KeyMe kiosk copy RFID fobs?
• How can I get a kiosk in my store?

Security

• Can you copy "Do Not Duplicate" keys?
• How does KeyMe protect customers' personal data?