FAQ

About us

• How can I get a kiosk in my store?
• Where are you located?
• What is KeyMe?

Customer service

• How do I save my key, and prevent future lockouts?
• I had a bad experience with a KeyMe locksmith. What can I do?
• Why can't you copy my key?
• Why hasn't my mail order arrived yet?
• My keys didn't work. What now?

Security

• Can you copy "Do Not Duplicate" keys?
• How does KeyMe protect customers' personal data?
• How do you prevent fraudulent key copying?