Skip to main content
KeyMe Help Center home page
Contact Us
Sign in
  1. KeyMe
  2. FAQ

FAQ

Customer Service

  • Why haven't my keys arrived?
  • My keys didn't work. What now?
  • Why can't you copy my key?
  • How do I save my key and prevent future lockouts?
  • I had a bad experience with a KeyMe locksmith. What can I do?

Locksmith Services

  • What kind of locksmith services does KeyMe provide?
  • How does locksmith booking work?
  • Do I need proof that I own or rent my home or vehicle for a lockout?
  • Can KeyMe install a lock that I've already purchased?

KeyMe Kiosks

  • What types of keys are available to cut at the KeyMe kiosk?
  • Can I cut design keys at the KeyMe kiosk?
  • Is KeyMe able to copy specialty or high-security keys?
  • Does the KeyMe kiosk copy RFID fobs?
  • How can I get a kiosk in my store?

Security

  • Can you copy "Do Not Duplicate" keys?
  • How does KeyMe protect customers' personal data?
KeyMe